Answers to what businesses ask before starting a project with VAIA.
VAIA builds websites, mobile apps, customer AI systems, AI agents, e-commerce stores, and automation workflows for Saudi businesses. Every project is Arabic and English-ready and built with a mobile-first approach.
Yes. Client websites can be built with Arabic and English support. VAIA structures the layout for both languages from the start — not translated after the fact. RTL Arabic layouts are handled correctly.
Yes. The client owns the domain — it should always be registered under your own account, not VAIA's. VAIA helps you connect the domain to the website once it's ready to go live.
Yes. Package 2 and above include a booking request form. Customers fill in the form to request an appointment or service — and the business confirms the time by WhatsApp or phone. Package 3 also supports confirmed booking through tools like Calendly or Cal.com.
Package 2 uses booking requests — the customer submits a preferred time, and your team confirms later by WhatsApp or phone. Package 3 can include automatic confirmed booking using tools like Calendly or Cal.com, where the customer books a real slot that shows as confirmed immediately.
Basic packages are managed by VAIA. If you need an editable CMS (like WordPress or Webflow) so you can update content yourself, this can be added as a custom option — discuss it during the discovery call.
Yes. VAIA builds customer booking apps, marketplace apps, service provider apps, internal tools, dashboards, client portals, and MVP apps for iOS and Android. Mobile apps are quoted by scope — they are not part of the standard website packages.
Yes. VAIA sets up online stores on the right platform for your business — depending on your products, market, and budget. E-commerce stores are quoted separately based on the number of products, platform, and required features.
Yes. VAIA builds both guided rule-based assistants and full AI-powered customer service chatbots. Guided assistants are included in Package 2 and above. AI chatbots that answer dynamic questions from your business content are available by custom request and quoted separately.
Yes. Voice agents and email assistants are advanced services available by custom request. They require a discovery call to understand the specific workflow before scoping and pricing.
Monthly maintenance covers website checks, small content edits, form checks, WhatsApp button checks, chatbot updates if included, and basic support. Standard maintenance is 500 SAR/month (Landing Page, Package 1, Package 2). Premium maintenance is 1,000 SAR/month (Package 3).
Domain registration, hosting (if a paid host is needed), paid booking tools like Calendly, paid email accounts, and any third-party subscriptions are billed directly by the provider to you. VAIA's quote covers only the build and support service.
Timelines vary by package and content readiness. A landing page typically takes 5–10 business days from content collection. A Package 2 or 3 website typically takes 3–5 weeks. The timeline is confirmed at the scoping stage — it depends on how quickly content is provided and how many revision rounds are needed.
Send VAIA a message at info@vaiasystems.com or call +966 53 799 5848. Describe your business and what you need. VAIA will schedule a discovery call and come back with a recommendation and quote.